A reflection of the one who gives it, and the person who wears it.
And as each person is different, so are our custom designs.
Meet with one of Raffi's master jewellery craftspeople and let
them bring your ideas to sparkling fruition
We want each peice to be a true reflection of the occasion.
Raffi Jewellers... Defining Moments in life.
Business Philosophy:
At Raffi Jewellers we like to say that we are in the business of creating memories and lasting relationships with our clients. This gives a perfect summary of our operating philosophy.
During each business day, we create relationships with new clients and solidify friendships with existing clients. Our clients allow us to help them enrich their own personal relationships by commemorating important events or simply expressing their love and admiration in jewellery. We become a part of the special occasions in their lives, and we do all we can to help make those moments wonderful. The beautiful products we carry are the means we use in building lasting bonds with our community.
Our philosophy of extreme customer service is pervasive throughout our company. Every member of Raffi Jewellers is a part of delivering a superior experience to you; whether in person, or over the telephone, every person is treated with professionalism, integrity, and care.
We work hard to make sure everything is done right for you from the initial greeting and during your visit. We stand behind the quality and value of the merchandise we carry, and thus our prices are not artificially inflated, only to be discounted at the time of sale.
All of our employees are encouraged to take opportunities for professional and personal development, allowing us to provide you, our client, with the most knowledgeable and professional staff possible.
Services:
At Raffi Jewellers, we strive to make each experience enjoyable. In order to complement our products, our certified jewellery professionals provide equally superior services, on-site, to meet all your jewellery needs.
Our Mission statement is actively demonstrated in our store on a daily basis by our commitment to a set of Core Values:
To do whatever it takes to satisfy the customer
To do what is right for the customer
To do what we say we will do
To do it better than before
To do it on time
To be responsible for all actions of the company
To remember the team is more important than the individual
To be honest and have integrity
Our job is to live these values in everything we do. This is what has made Raffi Jewellers successful, and what allows us to continue to grow and serve our community.
Located in Uptown Waterloo’s Conestoga Mall, Raffi Jewellers offers you over 2,500 square feet of the finest product selection.
